Warranty Policy
Last updated: May 2026
🛡️ Our Warranty Commitment
At Technodel, every product comes with the warranty stated on its page and support valid in Lebanon. We stand behind the quality of our products and are committed to ensuring your peace of mind.
📋 Warranty Coverage
| Product Category | Warranty Period | Coverage |
|---|---|---|
| Laptops | 1 Year | Manufacturer defects |
| Smartphones | 1 Year | Manufacturer defects |
| Gaming Consoles | 1 Year | Manufacturer defects |
| Audio & Headphones | 6 Months – 1 Year | Depends on brand |
| Accessories | 3 – 6 Months | Manufacturer defects |
| Networking Gear | 1 Year | Manufacturer defects |
🔧 What's Covered
- Manufacturing defects in materials and workmanship
- Hardware failures not caused by physical damage
- Battery defects during the warranty period (normal wear excluded)
- Defective on arrival — replacement or full refund within 30 days (see our returns policy)
❌ What's Not Covered
- Physical damage (drops, liquid spills, cracks, dents)
- Unauthorized repairs or modifications
- Normal wear and tear (battery life, screen burn-in)
- Software issues, viruses, or data recovery
- Lost or stolen products
- Accessories included in the box (chargers, cables, cases)
📝 How to Claim
- Contact us via WhatsApp or visit our store
- Provide proof of purchase (order confirmation, invoice, or receipt)
- Describe the issue in detail
- Ship or bring the product to our service center
- We diagnose and process the claim within 3-7 business days
📞 Need Help?
Our support team is available Sunday–Friday, 9 AM – 7 PM. Contact us on WhatsApp or visit our Contact page.