🔄 7-Day Return Policy
We want you to love your purchase. If you're not completely satisfied, you can return most items within 7 days of delivery for a full refund or exchange.
✅ Eligible Items
- Unopened and unused products in original packaging
- All accessories, manuals, and cables included
- Sealed items must have unbroken seals
- Electronics must not show signs of use or installation
❌ Non-Returnable Items
- Opened software, games, or digital downloads
- Personal hygiene products (earphones, headphones — if hygiene seals broken)
- Custom-configured or special-order products
- Products damaged due to customer misuse
- Products returned after 7 days
📋 Return Process
- Contact us via WhatsApp or email to initiate the return
- Pack the product securely in its original packaging
- Include proof of purchase (order number or invoice)
- Ship or bring the item to our location
- We inspect the item within 1-2 business days
- Refund processed within 3-7 business days
💳 Refund Information
| Payment Method | Refund Time |
|---|
| Cash on Delivery | 3-5 business days (bank transfer) |
| Bank Transfer | 3-7 business days |
| Credit/Debit Card | 5-10 business days |
🚚 Return Shipping
Return shipping costs are covered by Technodel if the return is due to a defect or our error. For change-of-mind returns, the customer covers return shipping fees.
📞 Start a Return
Need to start a return? Message us on WhatsApp or visit our Contact page. Our team will guide you through the process.
